Privacy Policy

Last updated: 10/2/2025

1. Introduction

Welcome to SkinCoach ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our skincare analysis service.

By using SkinCoach, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Quiz responses about your skin type, concerns, and preferences
  • Photos you choose to upload for skin analysis
  • Account information if you choose to create an account
  • Communication preferences and feedback

2.2 Automatically Collected Information

  • Device information and browser type
  • IP address and location data (if permitted)
  • Usage patterns and analytics data
  • Cookies and similar technologies

3. How We Use Your Information

  • To provide personalized skincare recommendations
  • To analyze your skin using AI technology
  • To improve our services and user experience
  • To communicate with you about our services
  • To ensure the security and integrity of our platform
  • To comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy:

  • Service Providers: We may share data with trusted third-party services that help us operate our platform
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage with trusted cloud providers

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdrawal: Withdraw consent at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You can request deletion of your data at any time.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@skincoach.app
Address: [Your Company Address]
Phone: [Your Phone Number]